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Thank you for choosing Tslgc. We understand that sometimes plans change, and you may need to cancel your order. Please review our cancellation policy below for details.
1. Order Cancellation
- 1.1 You may cancel your order within 7-8 hours of placing it, provided that it has not been processed or shipped.
- 1.2 To initiate a cancellation, log in to your Tslgc account and check your order history. You may also contact our customer support.
- 1.3 Once your request is received, we will confirm the status and process the cancellation if eligible.
2. Cancellation Fees
- 2.1 No cancellation fees apply if canceled within the allowed time and before processing/shipping.
- 2.2 If the order has already been processed or shipped, you may be responsible for applicable shipping fees.
3. Refund for Canceled Orders
- 3.1 If your order is successfully canceled, a refund will be issued to your original payment method within 1-7 days.
- 3.2 If the order has already been processed or shipped, please refer to our Refund Policy for further details.
4. Changes to Cancellation Policy
Tslgc reserves the right to modify or amend this Cancellation Policy at any time. Any updates will be effective immediately upon posting in the Tslgc app.
Contact Us
If you have any questions about our Cancellation Policy, please contact us.
